The commercial and operational rules of a SolveFlex subscription, written to be read rather than skipped.
A SolveFlex Business Workspace: the ERP portal, POS terminal, online store, mobile app, cloud database and storage, user accounts and roles, backups, updates, security and audit trail — provided as one subscription service, not licensed software.
A person holds one login and may own or join multiple workspaces. Each workspace has one owner responsible for billing, plan changes, user invitations, data export and ownership transfer. You are responsible for the actions of users you invite.
Stores, warehouses, users, POS terminals, storefront publication and module availability are defined by your plan. Exceeding a limit prompts an upgrade or an add-on; we do not silently disable a live counter.
Trial workspaces are provided free for the stated period with full functionality within trial limits and the storefront unpublished. If no plan is selected at the end of the trial, the workspace becomes read-only before deletion under our retention rules.
Subscriptions are billed monthly in advance. Upgrades apply immediately and are prorated; downgrades apply from the next cycle and may require reducing usage first. Add-ons such as extra stores or users are billed alongside the plan.
Do not use the service unlawfully, attempt to breach the permission model, reverse engineer the platform, resell access without agreement, or upload malware or content you have no right to process.
We target 99.9% platform availability excluding announced maintenance. Support levels follow your plan: email, priority response or a named success manager with a one-hour target. The POS continues billing offline and syncs on reconnection.
Your workspace data remains yours. We process it to provide the service, and you may export it at any time. We do not sell it or use it to train models sold to third parties.
Migration, onboarding, custom modules and bespoke development are scoped in a separate written statement of work with its own fees, deliverables and acceptance criteria.
You may cancel at any time; access continues to the end of the paid period. We may suspend a workspace for non-payment or serious breach after notice. Retention and reactivation follow the privacy notice.
The service is provided without implied warranties beyond those required by law. Our aggregate liability is limited to the fees paid in the twelve months preceding a claim. Nothing here limits liability that cannot lawfully be limited.
We will notify workspace owners of material changes to these terms before they take effect. Questions: salmanarain106@gmail.com. Last updated 15 August 2026.